We're Here to Help
Our safety team is dedicated to maintaining a secure, supportive environment for all community members. Whether you have questions, concerns, or need assistance, we're here to help.
How We Can Help You
Contact Methods
📧 Email Support
Primary Contact: [email protected]
Response Time: Within 24 hours (urgent matters addressed immediately)
Best For: Detailed questions, policy clarifications, non-urgent concerns
📋 Contact Form
Use the form below for structured inquiries and to ensure we have all necessary information.
🚨 Emergency Contact
For immediate safety concerns:
- Call 911 (US) or your local emergency number
- Suicide Prevention Lifeline: 988 (US)
- Crisis Text Line: Text HOME to 741741 (US)
Contact Form
What to Expect
📅 Response Time
- Urgent matters: Within 2-4 hours
- General inquiries: Within 24 hours
- Complex issues: Within 48 hours with initial acknowledgment
🔒 Privacy & Confidentiality
- All communications are kept confidential
- We only share information with our safety team
- Your identity is protected unless required by law
- We follow strict data protection protocols
📋 Information We May Request
- Specific details about the situation
- Screenshots or evidence (if applicable)
- Timeline of events
- Any previous communications or reports
Before You Contact Us
Check These Resources First:
- Community Guidelines - Understand our community rules
- Privacy Policy - Learn about data protection
- Terms of Service - Review our terms
- Trust & Safety Overview - General safety information
- Crisis Resources - Emergency mental health support
Need Immediate Help?
If you're experiencing a mental health crisis or urgent safety concern, please reach out to professional help immediately.
Crisis Resources Report a Concern